All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.

 After your payment is authorized and verified, Standard orders can still take up to 3 business days, fast shipping orders can take up 1 business day to process. This is just an estimate and doesn't include weekends or holidays.

Please note that orders to US destinations may take 2-10 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

Due to the current problem of our store settings, the logistics number cannot be automatically sent to you. If you need the logistics number,please contact our after-sale email: order@emartus.com

For U.S. orders, we will use USPS or UPS to ship to most locations.

Your final shipping cost is displayed at the point of checkout.

If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. EMART does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review on a case by case basis.

If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.Or if you want to wait for the item,we will give you a coupon.